Restaurant Marketing USA, Email Marketing Frequently Asked Questions

  • Q:
  • What does Restaurant Marketing, USA actually do for me?
  • A:
  • Strengthens the relationship between you and your guests
  • Increases sales and traffic at very low cost
  • Quickly alerts you to food and service quality issues
  • Manages the entire program and does all the work
  • Q:
  • What types of sales building promotions can I consider?
  • A:
  • Promote family events: birthdays, anniversaries, graduations, communions.
  • Promote seasonal events: Valentine's Day, Mother's Day, Thanksgiving, Christmas.
  • Promote incentives to build traffic and sales on slow restaurant days.
  • Promote new menu items, takeout service, happy hour, wine tastings, catering, private parties and much more.
  • Introduce new services: online reservations, online takeout.
  • Q:
  • How does email marketing increase my sales and profits?
  • A:
  • Regular and loyal customers are recognized and rewarded for their frequent patronage which assures future business. First time guests are thanked for their business and given incentives to dine again, to convert them from "tryers" to "buyers". All customers are encouraged to invite new, first time guests, thus expanding your active customer base.
  • Q:
  • How do you create an email customer database for my restaurant?
  • A:
  • We provide you with free customer sign-up cards. You return completed cards to us in free postage-paid envelopes. We enter your customer information into an electronic email database.
  • Q:
  • Do you rent or sell my customer information to others?
  • A:
  • Your customer names will never be rented or sold.
  • Q:
  • Is there a long term program commitment?
  • A:
  • Our program runs on a monthly basis. You can stop at any time.
  • Q:
  • What happens to my customer database if I cancel the program?
  • A:
  • Your customer database remains your property. We will provide it to you on disk in a standard format. You are free to use the database to send email on your own.
  • Q:
  • How does the one year no-risk guarantee work?
  • A:
  • Restaurant Marketing, USA offers an unprecedented one year, no-risk money-back guarantee of satisfaction. If after one full year you are not delighted with the additional business your email marketing program has generated, Restaurant Marketing, USA will refund every penny you invested with the program.Our guarantee is contingent upon the restaurant providing an agreed upon number of valid new customer email addresses each month as a demonstration of its active support of the program.
  • Q:
  • What does the program cost?
  • A:
  • Monthly program cost varies by the size of the restaurant's database. Please contact us for details. However, no other email marketing program offers the turnkey operation and extraordinary value provided by Restaurant Marketing, USA.
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